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South Africa E-commerce Dedicated LineSea & Air Freight Solutions for Cross-border E-commerce I. Cross-border E-commerce Sea Logistics Dedicated Line1. Mode IntroLeverages stable China-South Africa direct sea routes, offering end-to-end services (domestic collection → port loading → SA customs clearance → warehouse distribution). Ideal for e-commerce bulk stock-up/seasonal storage, focusing on large volume and low cost. 2. Core Features
3. Transportation Process
aSeller delivers goods to designated domestic warehouses (Foshan/Yiwu/Shenzhen) for counting and packaging reinforcement.
bAfter export customs clearance, goods are shipped via LCL/FCL; sea waybill issued.
cWe handle customs clearance upon goods arrival at SA port.
dUnpacked goods are transferred to SA warehouse for temporary storage post-clearance.
eCustomer chooses warehouse pickup or delivery (truck/local logistics) to specified address (supports "warehouse-to-warehouse" service).
4. Othersa. PaymentCustomer pays freight via T/T to Party B's account within 15 days after shipment. 5‰ daily overdue fine (min. 300 RMB/shipment). Invoice issued within 3 days of payment. b. DeliveryCovers major SA cities (Johannesburg, Cape Town, etc.); extra fee for remote areas. Pre-delivery consignee contact to confirm receipt time. Default door-to-door (no unloading/handling; advance request for extra services). c. Compensation- Customer must provide accurate goods info; underreporting/misreporting-related clearance losses borne by customer. - For our faults (customs detention/destruction, damage/loss), compensation is 2x freight (no refund) within 15 workdays. No liability for goods' natural properties, wear, or improper packaging. Valuable goods need self-purchased insurance. II. Cross-border E-commerce Air Logistics Dedicated Line1. Mode IntroCenters on China-South Africa air routes, providing high-timeliness end-to-end services (domestic warehouse → airport loading → SA customs clearance → local delivery). Suitable for e-commerce "in-stock orders" and emergency replenishment, focusing on speed and responsiveness. 2. Core Features
3. Transportation Process
-Goods prep: Meet SA import standards (e.g., certification for electrical goods); standardize packaging (e.g., film-covered wooden boxes with "#-shaped" straps).
-Booking & shipping: We arrange space; customer delivers to designated warehouse on time.
-Export clearance & transport: We handle export clearance and arrange air freight to SA.
-SA clearance & tax: We submit docs (commercial invoice, packing list), complete clearance, and pay tariffs.
-Final delivery: Customer chooses warehouse pickup or door-to-door delivery.
4. Payment & Delivery & CompensationPaymentTotal cost (freight, delivery fee, etc.) calculated pre-shipment; customer pays in advance. DeliveryImmediate delivery post-SA warehouse arrival. Covers major SA cities; extra fee for remote areas. Pre-delivery consignee contact to confirm time. Compensation
a. Loss in transit:
Compensate with "freight refund + max 40 RMB/kg (actual weight)"; requires proof (non-receipt, purchase invoice, payment cert). No compensation for delays (flight/customs/inspection).
b. Loss post-local pickup:
Max 100 USD/shipment (per SA local logistics standards); no freight refund. No compensation for force majeure (natural disasters) or partial damage/shortage.
c. Exclusions:
Infringement issues, inconsistent goods info, product quality/cert issues, quantity shortage, fragile damage, force majeure (war/robbery),<10 wigs lost in customs inspection. No compensation if POD is signed. Valuable goods need self-purchased insurance. No liability for CBCU detention (only assistance). Sea LogisticsBest for: Bulk stock-up, seasonal storage Advantages: Cost-effective (1/3-1/5 of air), large capacity Timeliness: 30-40 days Air LogisticsBest for: In-stock orders, emergency replenishment Advantages: Fast delivery, real-time tracking Timeliness: 7-15 workdays
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